Tag Archives: marketing

Tips for Retaining Students in Your Childhood Music Studio

Early Childhood Marketing, Early Childhood Music, Musikgarten Teachers, , , ,

Owners and operators of children’s music studios will tell you that gaining new students is the most challenging part of their business. But often music teachers also struggle with how to retain those students once they take their first class. Any good businessperson will tell you that it costs up to five times more to acquire a new customer than to gain the same revenue from an existing one. But owners of children’s music studios often struggle with how to move an infant into the next stage of toddler classes, or toddlers into the next stage of pre-schooler classes. Of course, parents are the key, but exactly how do you get them to agree, or even better to desire, to keep moving through the program. In addition to running an effective and beneficial childhood music program, here are a few tips to help you move parents along to the next music class:

  • Begin each program with a Parent Orientation Class – The first class of any music program should set up proper expectations before classes begin, such as class policies, participation expectations, and class materials needed. Since new parents can be entering each new program or curricula, orientation should be performed in the first class of each program. This gives parents a frame of reference for all other parent education efforts throughout the semester.
  • Provide a personal testimonial about why you chose your particular curriculum – Professional marketers will laud the effectiveness of a good testimonial. Part of this stems from the psychology of positive affirmation. Consumers, and especially mothers, want to know that they have made the right decision for their child. By telling your own story of carefully selecting the children’s music curriculum they will participate in provides assurances that they have made a good purchase decision. Parents also provide a wonderful testimonial for other parents, so do not be afraid to ask for your more seasoned parents to provide kudos, either verbally or written.
  • Make Off the Cuff and Did you know? parent education remarks – Creating anticipation is a cornerstone of good creative marketing, as is the reinforcement of a belief or message. By making “off the cuff” positive comments about what parents can expect when children move into the next curriculum level, an emotion of anticipation is created. One way to do this is with “Did you know?” statements, such as “Did you know that this pattern “ba-ba ba” (or du-de du) is the same as that yellow notation game up there on the wall? It’s the first pattern your child will read in music notation in the [Next Class Name] class!” It is often helpful to write down and memorize Did you know? statements for each class so that you can naturally mention them “Off the Cuff.” An average of two per class helps to reinforce the anticipation and affirm the value of your next program.
  • Use the end of your last class to sign up for the next – There is no better opportunity to market your next class than when you have a captive audience. At the end of your last class, provide an overview of the next class, along with the benefits the next class will provide to their child. Visual aids and class materials help to show these benefits. Announce that you have a sign-up sheet ready and ask who would like to sign up. To incentivize the parents, offer a special on the next class, such as discounted materials or class fees. Don’t be afraid to ask for the business, it is what is necessary to keep your studio going while providing valuable exposure to music to young minds.

While it is important for any business owner to think about retaining customers, it is also important to keep in mind that the first purpose of children’s music studios is to inspire a love of music in children. While these customer retention techniques are helpful in assuring the success of your business, remember that seeing their child having fun while learning music will encourage the parents to want to continue more than any marketing tactic ever could. So, be sure to spend the majority of each class simply having musical fun with the children and parents! 

Five Ways to Gain New Music Studio Students with the New School Year

Early Childhood Marketing, Early Childhood Music, Marketing to Millennials, Musikgarten Teachers, Uncategorised, , ,

Summer is coming to a close, and with it comes the new school year. Parents are beginning to plan class schedules and lists of needed school supplies and clothes. This is a time where the mind changes focus from the more laid-back summer activities to a more structured schedule that includes school and other activities. While parents’ minds are focused on setting up the school year calendar and children’s schedules, it’s a great time to gain new students for your children’s music studio. Here are a few tips and methods to beef up your rolls for the new school year:   

  1. Make sure your online listings are up to date – While we may not all be part of the online generation or comfortable with technology, you can bet that your target audience is! First and foremost, make sure your Google Listing is up to date. Parents use Google for even the simplest information, such as phone number or driving directions. Make it easy for them to find your children’s music studio! It’s also a good idea to perform a Google Search on your own business to see if any other listings need updating. Many online directories create listings without notifying you, so it’s important that their information is also correct.
  • Social media is where parents find recommendations and support – Older generations of parents relied heavily on books and advice from their own parents or grandparents. Today’s generation tends to rely heavily on social media. While you don’t have to be a social media guru to be effective, having a presence is imperative for reaching today’s young parents. Instead of spending too much time trying to be on all social media, pick a few popular ones and spend more time on them to promote your children’s music classes.

  • Make good use of your current parent network – As school preparation begins to crank up, parents are spending more time online. Now is a great chance to speak with and/or email your current parent client list to ask them for reviews and referrals. Google reviews are highly regarded by your target audience, so ask your current parents to provide a simple review. To get referrals from parents, consider offering a discount or free class to encourage them to provide names of their peers that might also be interested in music classes for their children.
  •  Network with your local schools and parent organizations – With the school year beginning, there are numerous opportunities to network with parents, such as open houses, PTA meetings, booster clubs, etc. Consider creating a business card with a special offer on the back to provide incentive for parents to try out your music studio. For Kindergarten and Pre-K, approach some of the day care providers and schools and offer to do a free music lesson for the children. This is a great way to gain new students by getting parents and school administrators excited about your children’s music program!
  • Consider a mailing to prospective parents – While direct mail seems very “old school,” if done correctly, it still remains an effective way to get your name out there and gain new prospects. List brokers can provide affordable lists of local prospects in your area based on all kinds of demographic information such as geographic area, number of children in household (and approximate ages), home value, etc. To make your mail campaign more effective, provide a theme and incentive (coupon or voucher), such as Back to School Music Class Special! Keep in mind that consumers typically respond better to dollar amounts vs. percentage when pricing is not known. To save even more on your mailing, explore the different options provided by the USPO to get the best Return on Investment. Finally, keep in mind that sometimes direct mail programs require several mailings to the same recipients to be effective. Be patient and budget accordingly. 

Using all or any of these methods will help you prepare your children’s music studio for new students in the new school year. Take advantage of the change in focus that affects parents this time of year to become a part of their regular new school year schedule.

Five New Year Resolutions for Promoting Your Early Childhood Music Studio

Early Childhood Marketing, Early Childhood Music, Musikgarten Teachers, Piano Teachers, Uncategorised, , ,

As the calendar resets once again, it is a good opportunity to reflect on the past year’s successes while looking forward to the new year with the wisdom it provided. This is no different for any size business, whether it is a large corporation or a local children’s music studio. While keeping in mind the best approach for keeping New Year resolutions, here are five ways to go about planning for your music studio in the New Year:

  1. Don’t Call them Resolutions, but Goals – According to US News and World Report, 80 Percent of new year resolutions fail. To help prevent from feeling frustrated over resolutions not achieved, think of them more as goals to build on and strive for instead of simply “pass / fail.”
  • Reflect on the Last Year – We learn from both success and failure, so it is important to reflect on both over the last year. Think about your studio’s major achievements and milestones, and how you can best continue or capitalize on them. While reliving failures is often painful, it is just as important to evaluate last year’s stumbling blocks and understand how to prevent them from reoccurring. For example, make your marketing dollars work smarter by evaluating what promotions and advertising spends worked best for your children’s music studio.

  • Set SMART Goals for the Coming Year – Write down three to five major goals for the coming year, while making sure they are SPECIFIC, MEASURABLE, ACHIEVABLE, RELEVANT, and TIME-BOUND. Many failed goals can be attributed to unrealistic and non-specific expectations.
  •  Develop a Plan for Reaching More Customers – Whether its meeting (2) new parents a week, handing out (20) complimentary baby or toddler lesson cards a month, or posting something new to social media about your childhood music program at least (2) times a week, write down a goal for reaching new prospects within a specific time frame (see SMART Goal setting above). Also, don’t forget that it costs much less to keep a current customer than to find a new one, so also set goals for nurturing relationships with your existing music class parents and children.
  •  Look for Partners to Help you Achieve Your Goals – No successful business owner will ever claim that they “did it all on their own.” Think about who may help you achieve your goals and build your music studio. Whether it’s a program with the local library, or partnering with an experienced early childhood music education organization, there are many resources available out there to help you achieve success in the coming year.

There is a reason that the above list only contains five (and not ten or more), resolutions for growing your music studio in the coming year. Too many goals can be overwhelming and impossible to achieve, so starting small will help you to focus and will ultimately lead to greater success.

Marketing your Musikgarten with Out-of-the-box ideas!

Early Childhood Music, Musikgarten Teachers, Piano Teachers, , , , ,

Marketing your Musikgarten classes can be a challenge and sometimes it gets difficult coming up with new, out of the box ideas to try. Sometimes the best person to talk to is another Musikgarten teacher and the Gartenloop is good place to start.

One teacher, Nancy Kubo was graciously willing to share some of her ideas on the forum and agreed to let us reprint a few of them. Here is Nancy in her own words.

I have had a long-running studio program in Seattle with Lorna’s curricula for 30 years now and have a steady enrollment of 170-200 students every year. I have seen the enrollment rise and fall with economic conditions, with the arrival of competitive programs, and with the ups and downs of the birth rate. And advertising methods certainly evolved over the years with the arrival of the Internet.

I’m doing less and less on the internet the last few years, except for presence in three different online parent publication directories. My toddler enrollment in recent years was cut in half due to competition with not only other music programs but also the vast array of activities now available to toddlers.


My current strategy is to imprint the “Musikgarten” name on every parent’s mind in Seattle, so that when they think of toddler activity, or specifically music classes, they think of Musikgarten, just like when you think of tissue you think of “Kleenex”.

Here are some strategies that have worked for me:
1. Yard signs – I use the ones the Musikgarten makes. I got brave and put out 24 signs all around my area of Seattle. I’m kind of shy about it and it’s taken me forever to figure out where they can go without being removed. But now I don’t care, even if they do get removed a week or two later, I got my two weeks of exposure of the name. It only says Musikgarten — I don’t add my phone, and I cut off the musikgarten.org part because I’d rather a parent just Google Musikgarten and my website will come up.


When asked where she puts the signs or if she worries about them getting removed Nancy responds:

OK, where do I put the yard signs: they have to go in dirt/grass. Can’t put at a library, they’ll remove it right away because they can’t support a for-profit business. I do put them at playground corners, even though I shouldn’t, and just hope they stay as long as possible. Also intersections, medians and little traffic circles, but if they are really manicured; I don’t, because some nearby resident probably maintains it.  I look for more neglected, grown over spots, which tells me nobody cares too much. And usually I place at an intersection where drivers have to stop. If they get removed, they are gone. I do not and retrieve the yard signs.


2)  Auction fundraisers – I donate a $200 certificate to about 40 schools every year. Probably less than one third actually get used, but 100s of parents (1000s?) saw my little display and brochure on the auction table when they passed by it at the auction. Each contribution probably costs me about $4 or $5 for the photo printout and brochure and postage.

When asked if the dollar amount of the certificate is more of a draw than a “free semester” or “four weeks of class”, Nancy responds:

The reason I make it a $200 certificate is the parent can jump in anytime during the year for Babies, Toddlers, or Cycles and I don’t expect people to start at the very beginning of a term. This is also a studio grower. The auction organizers want a “value” stated and those three different age groups are different price points for a full term. If they join half way, then it carries over into the next term. But I really don’t give too much attention to all that, of course I’m glad to get certificate redeemers because they usually become steady families. My main reason for doing the auctions is the exposure at the silent auction table. I actually searched on the internet for every private and public school, and preschool in Seattle. Then went to their website to see if they do an auction and asked for the procurement form. I now participate in over 40 auctions. I know $200 is a lot, but I want them to come for at least 12 weeks, to get the feel.

 

3) Sports – I almost forgot to mention sports! I am now a baseball and soccer sponsor! Ugh! If you can’t beat them, join them! So all summer a huge Musikgarten banner hung in two different fields for baseball. Now two banners will hang on two soccer fields and “Musikgarten” will be on one team’s jerseys.

kubo-team-photo

These strategies are ones that my competitors would never do, and therefore really give me an edge over them. Well that’s my recent experience.

And guess what, the toddlers are back!

Out-of-the-box ideas do not work for everyone’s situation. For some areas the marketing tactic that works is heavy internet marketing through Google or Facebook and for other areas a more grass roots effort is a key component.

Do you have out-of-the-box marketing ideas? Share them on this blog or on Gartenloop.

For information on the Gartenloop contact Denise at event@musikgarten.org.